Shipping Policy

Last Updated: June 2026

At Pure Herbal, we are committed to delivering your orders quickly and safely. Please read our shipping policy carefully before placing an order.

Order Processing Time

• All orders are processed within 1–2 business days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• In case of high order volume, processing may take slightly longer.

Delivery Time

Pakistan Orders

• Standard Delivery: 3–7 business days
• Remote areas may require additional delivery time.

International Orders

• Currently, we primarily serve customers within Pakistan. International shipping availability may vary depending on location.

Shipping Charges

• Shipping charges are displayed during checkout.
• Free shipping promotions may be offered from time to time and will be clearly mentioned on our website.
• Additional courier charges may apply for certain remote locations.

Order Tracking

Once your order has been shipped, you will receive a confirmation message with tracking details (where available). Customers can contact us for shipment updates.

Delays

Delivery times are estimates and may be affected by:

• Weather conditions
• Public holidays
• Courier service disruptions
• Unexpected operational issues

Pure Herbal is not responsible for delays caused by third-party courier services.

Incorrect Address

Customers are responsible for providing accurate shipping information. Orders delayed or returned due to incorrect addresses may incur additional shipping charges.

Damaged or Lost Packages

If your order arrives damaged or is lost during transit, please contact us within 48 hours of receiving (or expected receiving) your package. We will work with the courier service to resolve the issue.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: pureherbal525@gmail.com
Phone/WhatsApp: 0325-3213322